Frequently Asked Questions
How do I get started?
What are your hours of operation?
How long are the personal training, yoga and pilates sessions?
What if I need to cancel or reschedule a session?
Locations & Trainers
Where is Café Physique located?
Which geographic areas do you service?
Can I choose the trainer/instructor that I want to work with?
What if I want to switch trainers/instructors?
Do you work with children?
Do you work with seniors?
I have a condition that impacts my ability to do certain exercises. Can I still work with you?
I’m completely and totally out of shape. Will you still work with me?
I am currently pregnant. Is it safe for me to exercise?
Payments & Packages
What forms of payment do you accept?
Do packages have to be paid in full up front?
How long do I have to use my sessions?
Single sessions – 1 month (30 days) from the date of purchase
5-session packages – 2 months (60 days) from the date of purchase
10-session packages – 3 months (90 days) from the date of purchase
25-session packages – 4 months (120 days) from the date of purchase
50-session packages – 6 months (180 days) from the date of purchase
Scheduling is the client’s responsibility, so please avoid losing sessions by getting your sessions scheduled within the time allotted for these packages. We truly want everyone to use all of their sessions.
Can I get a refund?
How often should I meet with my trainer/instructor?
Can we workout at my own gym?
our gym’s policy. Most gyms will not allow Café Physique trainers to train in their facility because they want you to use their personal trainers. However, if you belong to a gym that allows outside experts to come in and work with you independently, as many homeowner and employee athletic facilities do, we would be happy to work with you in this way.